Microgen 5Series Transfer Agency
Microgen 5Series is a software solution designed to assist with the day to day operations of Fund Managers and Third Party Administrators who are responsible for Transfer Agency/Investor Transactions processing. Specifically, it provides functions to: 
- capture and maintain details of fund structures and their processing rules;
- capture details of investors, including KYC & CRM information;
- process investor transactions and produce associated client documentation, e.g. contract notes, statements and dividend advices;
- calculate and pay introducer dealing and trail commissions;
- keep accounting records for funds, management companies and administration companies.
Microgen 5Series is made up of a number of integrated modules which reduce the duplication errors typically associated with multiple systems, and the increased level of automation achievable enables staff to spend more time on “value-added” activities. With a wide range of user definable parameters to facilitate flexibility, the system can be configured to reflect your business and processes.
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Reduce costs: Increased automation improves operational efficiency and reduces errors and costs associated with manual processing
Retain clients and grow business: improved customer service achieved through enhanced management control, reliable and consistent data and comprehensive reporting
Improve flexibility and agility: react quickly to changing market and compliance/KYC requirements through user configurable options
Improve control and audit: define key business activities in the system to ensure processes are controlled and signed off at each relevant stage
Comprehensive functional coverage: supporting core investor and transfer agency activities in a single system increases automation and reduces IT and training overheads
Statutory-CRM Module: The Statutory-CRM module is the central repository for fund, investor and third party records. It automatically produces fund structure and client relationship diagrams, client documents, forms and minutes. User-defined fields and workflow are included.
Transfer Agency Module: The Transfer Agency module provides a standard set of transaction types which cover the regular activities associated with fund processing including: subscriptions; redemptions; switches; transfers; exchanges; conversions; and transfers from other schemes. Microgen 5Series also enables bespoke transaction types to be created to fit individual requirements.
Financial Module: The multi-entity, multi-currency, Financial Module provides a general ledger facility to manage and report accounting information for funds, management companies and administration companies, with many of the accounting transactions being automatically generated by the system based on transactions from the Transfer Agency Module.
Secure Web Portal Module: The secure web portal is a highly secure online client servicing tool that provides an online view of a user-defined subset of data & documents from Microgen 5Series Transfer Agency.